SHIPPING POLICY
We offer worldwide shipping to all countries. Due to the policies and customs conditions of different countries, the shipping service will be adjusted to minimize the processing time of the package.
Once the package is dispatched, you will receive a tracking number via email for your reference. Please check the following list for estimated shipping service delivery times:
Standard Shipping: 7-15 business days
United States: 7-15 business days
Europe: 10-20 business days
Canada: 12-20 business days
Australia/New Zealand: 12-25 business days
Asia: 10-20 business days
South America: 20-30 business days
Africa: 20-30 business days
Please note that it may take longer in countries outside the US due to local customs or import regulations.
Sorry for the delayed shipping issue, we're working hard to fix this problem and try to make you feel better about our shopping experience. We promise to give you premium products so we need the time to produce the products and prepare the package, and we'll work with the logistic staff to deliver the package in a quicker time, we always want to give our customers a really good shopping experience.
There is a COUPON refund for the shipping delay issue, please understand, and we'll give you the best service that we can. Thanks for being our customer, and we appreciate your support!
* The shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to an invalid address, the customs clearance procedures, or other causes.
Shipping Process
Please note that the usual shipping days are Monday / Wednesday / Friday except holidays (GMT+8).
To ensure the product condition of your order, we will examine the products again before we send out the package. Recently our system detected some scam orders, and it causes a manual check for order situation, which would take less than 5 business days to check your order items. After the order check, your package will be sent and you should be able to check your package information by Order Track. Please contact us if you need assistance due to any urgent situation.
Import Duties
Customs and import duties and fees may be applied to international orders when the shipment reaches its destination country, such extra fees will be charged to the recipient by DHL / FedEx / EMS / SF-Express or your local customs office directly. We have no control over such extra charges. Please note that such fees are the responsibility of the recipient and vary from country to country.
Contact Email:sale@imunie.com